Privacy Policy
1. Introduction
Seasons of the Glens CIC ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and store your personal information when you interact with our website or services.
2. Information We Collect
We receive, collect, and store any information you enter on our website or provide to us in any other way. This may include:
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Personal Information: Name, email address, postal address, telephone number, payment details, and any other information you voluntarily provide.
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Transaction Information: When you make a purchase, we collect relevant order details, including your payment information (processed securely via third-party providers).
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Technical Data: IP address, login credentials, device information, browser type, and browsing behaviour on our site, such as page response times and interactions.
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Communications: Comments, feedback, product reviews, recommendations, and customer service inquiries.
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3. How We Use Your Information
We collect and use your personal and non-personal information for the following purposes:
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To provide and operate our services, including processing transactions.
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To provide customer support and respond to inquiries.
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To send important service updates and promotional messages (if opted in).
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To analyse website traffic and improve user experience.
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To comply with legal obligations and regulatory requirements.
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4. Cookies & Tracking Technologies
We use cookies on our website, you can find out more about cookies hereAll About Cookies.
The following links explain how to access cookie settings in various browsers:
To opt out of being tracked by Google Analytics across all websites, visit this ink: http://tools.google.com/dlpage/gaoptout.
5. Data Storage & Security
Our website is hosted on the Wix.com platform, which provides the infrastructure for our online services. Your data may be stored via Wix’s data storage, databases, and applications, all of which are secured behind a firewall.
All direct payment gateways used on our website comply with PCI-DSS standards, ensuring the secure handling of credit card information by our store and its service providers.
6. How We Communicate with You
We may contact you to:
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Respond to inquiries or troubleshoot account issues.
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Send service updates, marketing communications, or promotional offers (if opted in).
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Conduct surveys or gather feedback.
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Enforce our terms of service or comply with legal requirements.
We may communicate via email, telephone, text message, or postal mail as appropriate.
7. Your Rights & Controlling Your Data
If you no longer wish for us to process your data, you can request removal by contacting us at:
📧 info@seasonsoftheglens.co.uk
📬 21 Ballinlea Road, Ballycastle, Co Antrim, BT54 6NL
You can also request access, corrections, amendments, or deletion of any personal data we hold about you.
8. Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Updates will take effect immediately upon posting to our website. If we make significant changes, we will notify you on this page so you remain aware of how your data is collected, used, and stored.
If you have any questions regarding this policy, please contact us at info@seasonsoftheglens.co.uk.